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15.07.2008, CRM Optimization at GOLLMANNClientHouse supports the GOLLMANN Kommissioniersysteme GmbH in optimizing their CRM-environment.
Coaching workshops were organized in order to customize the CRM system salesforce.com step by step to meet the requirements of the fast growing and expanding company. In close cooperation with the management and CRM users at GOLLMANN unused CRM potentials have been worked out and identified weaknesses were eliminated.
Key challenges of this project:
- Optimizing the sales process (from lead to customer through to sales pipeline)
- Implementing currency management
- Integration Microsoft Outlook
- Providing reports and analyses for systematic sales management
- Training of sales representatives
About GOLLMANN Kommissioniersysteme GmbH:
Precision work made in Germany as well as comprehensive know-how of engineering and automation are the competencies of GOLLMANN Kommissioniersysteme GmbH in the commercial automation of warehousing compact products with high complexity, quantity and diversity. The receipt is as simple as successful: experts and the consolidation of development, production and sales facilitate a short development time and fast response to customer requirements. Within one year, for instance, one of the latest und most efficient fully automated storage systems for pharmacies has been developed, tested and patented.
For further information please go to www.gollmann.com.
Precision work made in Germany as well as comprehensive know-how of engineering and automation are the competencies of GOLLMANN Kommissioniersysteme GmbH in the commercial automation of warehousing compact products with high complexity, quantity and diversity. The receipt is as simple as successful: experts and the consolidation of development, production and sales facilitate a short development time and fast response to customer requirements. Within one year, for instance, one of the latest und most efficient fully automated storage systems for pharmacies has been developed, tested and patented.
For further information please go to www.gollmann.com.
About ClientHouse GmbH:
ClientHouse is a consulting company for Customer Relationship Management (CRM), with a focus on management consulting, process optimization and technology advice. ClientHouse supports national as well as international companies with the implementation and optimization of customer management and customer loyalty strategies in the field of marketing, sales and service. In order to provide an effective response to customer requirements ClientHouse uses the latest technologies of leading vendors, such as salesforce.com.
ClientHouse is a consulting company for Customer Relationship Management (CRM), with a focus on management consulting, process optimization and technology advice. ClientHouse supports national as well as international companies with the implementation and optimization of customer management and customer loyalty strategies in the field of marketing, sales and service. In order to provide an effective response to customer requirements ClientHouse uses the latest technologies of leading vendors, such as salesforce.com.
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